We ship worldwide. All of our products are shipped from France. For orders within France tracked shipping is included in the standard delivery costs. At this time, we do not offer tracked shipping for orders outside of France. All items are printed to order which means less waste. If you wish to cancel your order you must do so within 24 hours of placing the original order. Processing times are usually 2-4 working days* after the order is placed. These processing times do not include shipping times, see below for your region. All of our products are shipped plastic free in FSC approved recycled cardboard.
France: 2-3 working days (including tracked shipping).
Europe: 3-7 working days.
Rest of the World: 5-10 working days.
We offer free worldwide shipping for all orders over €60.
For orders outside of the European Union there may be import duties, customs and taxes which vary country to country. In these instances it is you, the customer, who is liable to pay these fees.
If you suspect that your order is lost please contact us at firstname.lastname@example.org and we will assist you from there. Please note that you must do this within 30 days of placing the original order.
*Working days are Mon-Fri excluding national holidays.
**Due to the Covid-19 pandemic, some delays to expected processing and shipping times are possible. We are working hard to ensure that all products are shipped as fast as possible, but please allow extra time for the delivery of orders during these times. As restrictions ease, shipping times will return to normal.